Customer Master Data Specialist

Global Business Solutions+ Finance General Services Philippines, Makati, National Capital Region Full Time Regular
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About this Position

As a Customer Master Data Specialist, you will play a vital role in ensuring the integrity and quality of our customer master data in SAP, directly supporting our commitment to operational excellence. You will be part of a dynamic team that values continuous improvement and collaboration. Reporting to the Global/Regional Data Process Owners, you will work closely with various stakeholders to address data requests and improve processes. In this role, you’ll face the exciting challenge of managing data accuracy amidst a growing volume of requests while contributing to initiatives that uphold our ISO standards. By providing timely and precise data updates, you contribute directly to our mission of delivering superior service and value to our customers.  

What you´ll do

  • Ensure that customer master data is meeting the quality standard set by Global/Regional Process owners
  • Process requests received from the business partners for Customer Master Data creation or updates in SAP
  • Handle pricing master data requests from the database and updates in SAP directly or by mass upload
  • Timely and accurate submission of various SAP downloads for price and customer master information
  • Update files needed for monitoring such as master data tracker, utilization/productivity tool, attendance tracker, and regular documentation update
  • Perform process improvement, awareness, adherence, and compliance to business requirements related to ISO, Quality, and Continuous Improvement

What makes you a good fit

  • Bachelor's Degree in any field; Preferably business-related
  • Preferably with at least one (1) year of related work experience in Customer Master Data or Master Data Management; Experience in a Shared Service Center is an advantage
  • Fresh graduates are welcome to apply
  • Knowledge of MS Office Suite (Outlook, PowerPoint, and Excel) is required; SAP experience is an advantage
  • Skills in VBA, Macro and Power BI are highly preferred; Experience in Lean Six Sigma (Continuous Improvement) an advantage
  • Excellent command of both spoken and written English; must be a fast learner and have great attention to details
  • Amenable to work on a mid-shift schedule (2:00 PM to 11:00 PM), and report on a hybrid work set-up in Ayala Avenue, Makati 

Some perks of joining Henkel

  • Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
  • Diverse national and international growth opportunities
  • Globally wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks
  • Employee Share Plan with voluntary investment and Henkel matching shares
  • HMO healthcare coverage plan
  • Provident Fund
  • Group Life and Personal Accident Insurance

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 25078435

Job Locations: Philippines, National Capital Region, Makati

Contact information for application-related questions: recruitmentph@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

About Henkel

Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.

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FAQ

Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.

Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.

Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.

Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.

Our recruiting team will help you with all requests regarding your application. Contact the team here.